Terms of service
Last updated: November 3, 2025
Welcome to PAKHIPLANET! By accessing or using our website pakhiplanet.com, you agree to be bound by these Terms of Service.
1. GENERAL TERMS
By placing an order on our website, you agree to these terms and conditions We reserve the right to update or modify these terms at any time without prior notice Your continued use of the website after changes constitutes acceptance of the new terms
2. PRODUCTS & AVAILABILITY
We work with trusted third-party fulfillment partners and suppliers to provide quality products Product availability is subject to supplier stock levels Product colors may vary slightly from images due to screen settings and lighting We reserve the right to limit quantities or discontinue products at any time
3. PRICING
All prices are listed in Indian Rupees (INR) unless otherwise stated Prices are subject to change without notice We reserve the right to correct pricing errors on our website If a pricing error occurs, we will contact you before processing your order
4. ORDERS & PAYMENT
Payment must be completed before order processing begins We accept payment methods displayed at checkout Orders are subject to acceptance and availability We reserve the right to refuse or cancel any order for any reason
5. ORDER CANCELLATION
Orders can be cancelled within 2 hours of purchase at no charge After 2 hours, orders are sent to our fulfillment partners and cannot be cancelled See our Refund Policy for full cancellation details
6. SHIPPING & DELIVERY
We use third-party fulfillment partners for order processing and shipping Shipping times are estimates and not guaranteed We are not responsible for delays caused by customs, postal services, or unforeseen circumstances See our Shipping Policy for complete shipping information
7. RETURNS & REFUNDS
Returns are accepted according to our Refund Policy Products must be returned in original, unused condition with all tags and packaging We reserve the right to reject returns that don't meet our policy requirements See our Refund Policy for complete return information
8. PRODUCT QUALITY
We strive to provide accurate product descriptions and images We work with reputable suppliers to ensure product quality If you receive a defective or damaged product, contact us within 7 days for resolution
9. INTELLECTUAL PROPERTY
All content on pakhiplanet.com (images, text, logos, designs) is our property or licensed to us You may not copy, reproduce, or distribute our content without written permission Product images may be provided by suppliers and manufacturers
10. LIMITATION OF LIABILITY
PAKHIPLANET is not liable for any indirect, incidental, or consequential damages Our liability is limited to the purchase price of the product We are not responsible for delays, damages, or losses caused by third-party shipping carriers or suppliers
11. PRIVACY & DATA
We collect and use your personal information according to our Privacy Policy Your data is protected and will not be shared with third parties except as necessary for order fulfillment By using our website, you consent to our data collection practices
12. THIRD-PARTY SERVICES
We use third-party fulfillment partners, payment processors, and shipping carriers We are not responsible for the actions or policies of these third parties Your use of third-party services is subject to their own terms and conditions
13. CUSTOMER CONDUCT
You agree not to use our website for any unlawful purpose You agree not to attempt to harm, hack, or disrupt our website We reserve the right to terminate accounts that violate these terms
14. DISPUTE RESOLUTION
Any disputes will be governed by the laws of India Disputes will be resolved in the courts of Lucknow, Uttar Pradesh, India We encourage customers to contact us first to resolve any issues amicably
15. FORCE MAJEURE
We are not liable for delays or failures due to circumstances beyond our control This includes natural disasters, pandemics, government actions, or supplier issues
16. CONTACT INFORMATION
For questions about these Terms of Service:
Email: pakhiplanet1@gmail.com Phone: 9795750272 Address: Ganagotri, Awadh Vihar Yojna, Lucknow, Uttar Pradesh, 226002, India
17. ACCEPTANCE
By placing an order on pakhiplanet.com, you acknowledge that you have read, understood, and agree to these Terms of Service.